From the Health Trainers to the Pregnancy Outreach Workers Gateway Family Services use the app working with vulnerable people in communities
“It gives us a greater sense of what we are achieving every day. It gives the managers, the board and out commissioners a much deeper insight into what the staff and clients are facing and how they are making things better.” – Chief executive Katherine Hewitt.”
Crewe YMCA have been using across multiple projects with the young people that are housed in their foyer.
Not only do we capture their voice, their direct experience, but we use it to make notes from the workers. By using the hashtag #notes we can separate out what the young people are saying from what the staff are saying and analyse them separately. It also allows you to work with people to show how they have progressed and lets you track progress through a range of different programmes.”
“The benefit is being able to report on an almost infinite range of softer outcomes, the challenge is integrating into how we do our work on an hour by hour basis. ” – Joel Lewis, Crewe Foyer