Crewe YMCA is a Foyer that provides a home and support for young people.
Some of their work can be measured in specific qualifications and achievements. Other work is softer; just as important but harder to track.
The Foyer started using the Impact Assessment App to track a healthy conversations project begun with the Foyer Federation.
This not only supports young people with day to day choices they make about their health but also offerers challenges and new experiences. The Impact Assessment app allowed them to capture what people were experiencing in routine ways but also on special occasions, such as the 24hr survival challenge.
From Project Working to routinely capturing progress.
“Not only do we capture their voice, their direct experience, but we use it to make notes from the workers. By using the hashtag #notes we can separate out what the young people are saying from what the staff are saying and analyse them separately. It also allows you to work with people to show how they have progressed and lets you track progress through a range of different programmes.”
“The benefit is being able to report on a almost infinite range of softer outcomes, the challenge is integrating into how we do our work on an hour by hour basis. “